คำอธิบาย

Pre-sales instructions

About customs clearance:

We are responsible for most cities in Russia and Mexico. Try to avoid remote cities (please contact us to verify the situation before placing an order, otherwise you may need to handle customs clearance procedures yourself);

EU, US, UK, Australia, Singapore, Malaysia, Thailand, Australia (we are responsible for some cities in these countries, please contact us to verify the situation before placing an order; if you do not contact us, you need to handle customs clearance procedures yourself); For other countries/regions, please contact us in advance to verify the situation.

Delivery time: 

Our large massage chairs are shipped to you by sea, and the delivery time is usually around 45-120 days

3-year warranty:

During the 3-year warranty period, if there is a problem with the goods, you can take a video and photo of the damaged part and contact customer service, and then we will let the technicians check what the problem is. If you need to replace the accessories, we will provide you with free replacement parts (but the shipping cost must be borne by yourself), and we will also guide you on how to replace the accessories. If you have any questions, please contact us in time and we will reply you within 24 hours.

language:

Our products are basically displayed in English, but our product use manuals can be translated into the language you need. After placing an order, if you need the product use manual translated into the language, you can contact customer service to make a note and we will translate the manual for you.

Voltage and plug:

We will match the voltage and plug for you according to the standards available in your country. (The voltage we use is AC100-120V. or 220-240V; 50Hz./60Hz)

Detail images:

DUAL MOVEMENT ENJOY CORE UPGRADE

GEMINI[CORE ]POWER

DEEP SLEEP CABIN MASSAGE HAND

Double core massage,full of experience

Functions and features of massage chairs:

Product parameters:

Company Profile:

Frequently asked questions:

Q: How about the return policy:

A:Because we transport the goods from China to the buyer’s location, we do not accept a return policy. If there are any quality issues with the goods, we will assist the buyer in repairing and replacing the relevant spare parts. If the package is lost, we can accept a refund to the buyer.

Q: What about the damaged goods?

A: Please make sure to inspect the packaging and goods before you sign the transportation document. If the damage is caused by transportation reasons, please do not receive the goods and take some photos of the damage. Then contact us first, and we will discuss with our freight forwarder.1. In some countries, the shipping fee is free, but the buyer is required to provide a customs tax ID, while in some countries, the shipping fee does not include import tax;2. If the buyer chooses to transport the goods through the seller’s transportation method, we will transport the goods by sea or air (door-to-door or door-to-port) in certain countries;3. If you have any questions, please feel free to contact us. Thank you.

Q: How about the certificate?

A: We have CE, ROHS, FCC certificates, as well as UL and KC certificates for power cords, PCBs, motors and other components.

Q: Regarding customs duties or import taxes:

A: We are not responsible for tariffs or import taxes in certain countries. You can first inquire which countries.

Q: I am a distributor and I want to buy a lot of your products. What is the wholesale price?

A: Hi, thank you for your inquiry. If you want to make a large purchase, please send us an email or send us your information through AliExpress. We will provide you with the most favorable quotation. Thank you. My friend.: -)

*Please note that the product you purchased may have color errors and feature updates. Please refer to the actual product. Thank you.